Privacy Policy

01Who we are

OffPageHub ("we", "us", "our") is a link building and SEO content writing studio. We operate this website and are responsible for the personal information collected through it.

If you have any question about this policy or how we handle your information, email us at [email protected].

02Information we collect

Information you give us

When you send an inquiry through our contact form, we collect:

• your full name and email address;
• your company or website address;
• the service you're interested in, your budget range and any package you selected on our pricing page;
• the project details you choose to share in your message.

If you email us directly or become a client, we also keep the correspondence and the information needed to deliver and invoice your order, such as target URLs, anchor texts and billing details.

Information collected automatically

Like most websites, our servers record basic technical information when you visit, such as your IP address, browser type, the pages you request and the date and time of each request. We use it to keep the site secure and working, for example to limit repeated form submissions.

We do not use analytics, advertising or tracking tools on this website.

03How we use your information

We use your information to:

• reply to your inquiry and prepare a recommendation or quote;
• deliver the services you order, report on them and handle billing;
• keep records of our work and meet our legal and accounting obligations;
• protect the website against spam, abuse and security threats.

We do not sell your personal information, and we do not add you to a marketing mailing list without your permission.

04Legal bases for processing

Where data protection laws such as the GDPR or UK GDPR apply, we rely on the following legal bases:

• Steps before a contract and performing a contract: to answer your inquiry, prepare a quote and deliver the services you order.
• Legitimate interests: to run and secure our website and to keep business records, where those interests are not outweighed by your rights.
• Legal obligation: to keep financial records required by law.
• Consent: where we ask for it. You can withdraw consent at any time.

05Cookies

We only use cookies that are strictly necessary for the website to work:

• a session cookie, which keeps the contact form working between page loads (for example, to show your answers again if something needs correcting);
• a security cookie (XSRF-TOKEN), which protects forms against cross-site request forgery.

Both expire when your session ends or shortly after. Because they are essential, they do not require consent, but you can block or delete cookies in your browser settings. The contact form may not work without them.

06Who we share information with

We share personal information only with service providers that help us run our business, and only as far as they need it:

• Hosting provider: stores the website and its database.
• Email provider: delivers inquiry notifications and our replies.
• Google Fonts: serves the typefaces used on this site. Your browser connects to Google's servers to load them, which shares your IP address with Google. See Google's privacy policy.
• Publishers: when you order a placement, we share the details the publisher needs, such as your target URL and anchor text. We do not share your contact details with publishers without your permission.

We may also disclose information when the law requires it, or to protect our rights, our clients or the public.

Some of these providers may process information outside your country. When that happens, we rely on appropriate safeguards, such as standard contractual clauses, where the law requires them.

07How long we keep information

We keep inquiries for as long as we need them to respond and follow up, and for no longer than 24 months after our last contact if you don't become a client.

Client records, including orders, reports and invoices, are kept for as long as required for accounting and legal purposes. Server logs are kept for a short period and then deleted.

You can ask us to delete your inquiry at any time.

08How we protect information

We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS), restricted access to our admin area and secure password storage. No system is completely secure, so we cannot guarantee absolute security, but we act promptly if a problem occurs.

09Your rights

Depending on where you live, you may have the right to:

• access the personal information we hold about you;
• correct information that is inaccurate or incomplete;
• ask us to delete your information;
• object to or restrict how we use it;
• receive a copy of it in a portable format;
• withdraw any consent you have given.

To make a request, email [email protected]. We may need to confirm your identity first, and we will reply within the time the law requires. You also have the right to complain to your local data protection authority.

10Children

Our services are for businesses and are not directed at children. We do not knowingly collect personal information from anyone under 16. If you believe a child has sent us information, contact us and we will delete it.

11Changes to this policy

We may update this policy when our practices or the law change. The "Last updated" date at the top of this page shows when it last changed. If a change is significant, we will make that clear on this page.

12Contact us

Questions or requests about your privacy are welcome. Email [email protected] or use our contact form.